Intuit Developer Group
Investigating - -
1. American Express Credit Card (FI ID: 1002) - Corporate card duplicate transactions (Inquiry #55491) (ETA – No update from bank. Request users to reach out to bank.)

Corporate card users in this bank are getting duplicate transactions due to change of unique id available in the transaction file downloaded from the bank website. We contacted bank regarding this issue and bank has responded that this issue will be fixed only around Q2/Q3 quarter. No further updates from the bank. Please request users reporting duplicate transactions to reach out to bank.

2. PNC Bank virtual wallet accounts are missing transactions (Inquiry #59411) (ETA – Bank has scheduled a deployment for October 21st)

We access the transaction details of the virtual wallet accounts through a dedicated service URL provided by the bank. We are currently getting error in this URL. We have reported this to the bank and waiting for their update. Will update the progress of this issue at this page.

3. Connection to the banks supported by one of the provider is failing (FI ID : Listed below) : Error code 102/126 (ETA - First week of Sep)

Connection to a set of banks serviced by one of the service provider is failing with status code 102/126. This is occurring after the recent change in the login process of the bank. We are analyzing the login process to check support through our program. Following are the list of FIs affected,

• 20593 Education Personnel FCU (Danville, IL)
• 5641 Prestige Community Credit Union
• 21913 Hastings FCU(Hastings, NE)
• 20578 Aurora Schools FCU (Aurora, CO)
• 4697 Point West CU
• 5324 Telcomm CU
• 21908 Hancock FCU (Findlay, OH)

4. Square (FI ID : 25707) : Transactions missing and Eror code 105 (ETA - Yet to be decided)

Bank has introduced one time passcode in their login process. This is reulting in connection failure. We are working with the bank to get this issue resolved.

5. Avant Loans (FI ID : 31831) : Error code 103 (Issue ID #1375) (ETA - August 26th)

Enhancements are needed in our test environment to test the connection with this bank. Deployment for this is scheduled for August 19th.

6. Envision Credit Union (FI ID: 3226) connection is resulting in status code 106 (Issue resolved - We are working on to resolve temporary issue)

Connection to this bank is resulting in status code 106. Since the actual problem is not replicating in our test environment, our engineers are trying to capture the issue by adding loggers.

7. Boeing Employee Credit Union (FI ID: 3211) Connection issue

Due to recent website changes in the login process, we planned to drop this FI from the list of supported FIs. But we managed to get support from the bank and we are trying to enable this bank back for usage. Will update the status page once we re-establish the connection.
Aug 22, 09:35 PDT

About This Site

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QuickBooks Apps.com ? Operational
Intuit Developer Portal ? Operational
QuickBooks Online API ? Partial Outage
QuickBooks Payments API ? Operational
QuickBooks Sandbox ? Operational
Intuit AppConnect ? Operational
Financial Data (CAD) API ? Operational
Financial Data (CAD) FI Health ? Operational
Webhooks ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
QuickBooks Online Services will be performing a maintenance on Thursday, Aug 18th between 10:00 AM PT - 10:05 AM PT. The service may be unavailable during this time for APAC region.
Posted on Aug 17, 10:57 PDT
QuickBooks Online Services will be performing a maintenance on Thursday, Aug 18th between 3:30 PM PT - 3:35 PM PT. The service may be unavailable during this time for EMEA region.
Posted on Aug 17, 10:58 PDT
Past Incidents
Aug 26, 2016

No incidents reported today.

Aug 25, 2016

No incidents reported.

Aug 24, 2016

No incidents reported.

Aug 23, 2016
Resolved - This incident has been resolved.
Aug 23, 07:26 PDT
Investigating - QuickBooks Online API is currently experiencing intermittent issues
Aug 22, 14:37 PDT
Aug 22, 2016
Resolved - Issues with QuickBooks Online API have been resolved
Aug 22, 13:14 PDT
Investigating - QuickBooks Online API is currently experiencing intermittent issues
Aug 22, 10:33 PDT
Resolved - This incident has been resolved.
Aug 22, 10:11 PDT
Investigating - QuickBooks Online API is currently experiencing intermittent issues
Aug 22, 10:08 PDT
Resolved - Fresh status page is created for this page and closing this one. New status page is available at http://status.developer.intuit.com/incidents/t86xnnq61pcn
Aug 22, 09:37 PDT
Update - 3. Synchrony Bank OptimizerPlus (FI ID : 10779) : Error code 105 (ETA - Changing the ETA from August 10th to August 31st - Fix for this issue has been postponed) - Issue resolved on August 15th

FI has introduced one time pass code in their authentication process and our connections to this bank is failing due to that. We are working with the bank to have a service link to get the account details.
Aug 22, 09:30 PDT
Update - 1. Wells Fargo Bank : Connection resulting in status code 108 / 195 - (Working on this: ETA August 17th) (Completed: Website changes are supported on August 17th EOD)

Wells Fargo started rolling out a completely new web experience for their customers starting 11th Aug 2016!

Roll out is happening in multiple phases and due to this, Intuit’s connectivity with Wells Fargo is broken for a very few percentage of customers. Customers may encounter a 102 error code or 195 error code while trying to add or refresh their wells Fargo accounts via FDS services.

Please note, FDS script engineering is actively working on to integrate the new web experience into screen scraping, and expected a have a full working version for these customer in next 24-48 hrs.
Aug 19, 14:01 PDT
Update - 2. Boeing Employee Credit Union (FI ID: 3211): Connection failing with status code 163/192

Bank website has introduced a new process in their login.This is resulting in connection failure. We are sorry to share that intuit is dropping this FI from the supported list of FIs as the new login process is not consistent with the program we use to connect with the bank.
Aug 17, 17:09 PDT
Investigating - -
1. American Express Credit Card (FI ID: 1002) - Corporate card duplicate transactions (Inquiry #55491) (ETA – No update from bank. Request users to reach out to bank.)

Corporate card users in this bank are getting duplicate transactions due to change of unique id available in the transaction file downloaded from the bank website. We contacted bank regarding this issue and bank has responded that this issue will be fixed only around Q2/Q3 quarter. No further updates from the bank. Please request users reporting duplicate transactions to reach out to bank.

2. PNC Bank virtual wallet accounts are missing transactions (Inquiry #59411) (ETA – Waiting for bank response. Request users to reach out to bank.)

We access the transaction details of the virtual wallet accounts through a dedicated service URL provided by the bank. We are currently getting error in this URL. We have reported this to the bank and waiting for their update. Will update the progress of this issue at this page.

3. Connection to the banks supported by one of the provider is failing (FI ID : Listed below) : Error code 102/126 (ETA - First week of Sep)

Connection to a set of banks serviced by one of the service provider is failing with status code 102/126. This is occurring after the recent change in the login process of the bank. We are analyzing the login process to check support through our program. Following are the list of FIs affected,

• 20593 Education Personnel FCU (Danville, IL)
• 5641 Prestige Community Credit Union
• 21913 Hastings FCU(Hastings, NE)
• 20578 Aurora Schools FCU (Aurora, CO)
• 4697 Point West CU
• 5324 Telcomm CU
• 21908 Hancock FCU (Findlay, OH)

4. Square (FI ID : 25707) : Transactions missing and Eror code 105 (ETA - Yet to be decided)

Bank has introduced one time passcode in their login process. This is reulting in connection failure. We are working with the bank to get this issue resolved.

5. Avant Loans (FI ID : 31831) : Error code 103 (Issue ID #1375) (ETA - August 26th)

Enhancements are needed in our test environment to test the connection with this bank. Deployment for this is scheduled for August 19th.

6. Envision Credit Union (FI ID: 3226) connection is resulting in status code 106 (Issue resolved - We are working on to resolve temporary issue)

Connection to this bank is resulting in status code 106. Since the actual problem is not replicating in our test environment, our engineers are trying to capture the issue by adding loggers.
Aug 15, 09:39 PDT
Aug 21, 2016

No incidents reported.

Aug 20, 2016

No incidents reported.

Aug 18, 2016
Completed - The scheduled maintenance has been completed.
Aug 18, 22:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 22:31 PDT
Scheduled - QuickBooks Online Services will be performing a maintenance on Thursday, Aug 18th between 10:30 PM PT - 10:35 PM PT. The service may be unavailable during this time for US and Canada regions.
Aug 17, 11:01 PDT
Resolved - This incident has been resolved.
Aug 18, 21:25 PDT
Investigating - We are currently experiencing Oauth issues and as a result users might experience latency or errors with status code 401
Aug 18, 20:35 PDT
Resolved - This incident has been resolved.
Aug 18, 21:25 PDT
Investigating - We are currently experiencing Oauth issues and as a result users might experience latency or errors with status code 401
Aug 18, 20:35 PDT
Resolved - This incident has been resolved.
Aug 18, 21:25 PDT
Investigating - We are currently experiencing Oauth issues and as a result users might experience latency or errors with status code 401
Aug 18, 20:35 PDT
Resolved - Product reviews are now showing on apps.com
Aug 18, 10:58 PDT
Investigating - We are aware of an issue where reviews, and the current star ratings for applications are not showing on QuickBooks Apps.com. Intuit operations is looking into the issue.
Aug 18, 08:26 PDT
Aug 16, 2016

No incidents reported.

Aug 15, 2016
Resolved - Issues with QuickBooks Online API have been resolved
Aug 15, 14:45 PDT
Investigating - QuickBooks Online API is currently experiencing intermittent issues
Aug 15, 11:33 PDT
Resolved - New status page has been created for this week. Please follow the new status page at http://status.developer.intuit.com/incidents/8cyh52yj5k1s
Aug 15, 09:40 PDT
Investigating - -
1. Envision Credit Union (FI ID: 3226) connection is resulting in status code 106 (Issue resolved - We are working on to resolve temporary issue)

Connection to this bank is resulting in status code 106. Since the actual problem is not replicating in our test environment, our engineers are trying to capture the issue by adding loggers.

2. PNC Bank virtual wallet accounts are missing transactions (Inquiry #59411) (ETA – Waiting for bank response. Request users to reach out to bank.)

We access the transaction details of the virtual wallet accounts through a dedicated service URL provided by the bank. We are currently getting error in this URL. We have reported this to the bank and waiting for their update. Will update the progress of this issue at this page.

3. American Express Credit Card (FI ID: 1002 ) - Corporate card duplicate transactions (Inquiry #55491) (ETA – No update from bank. Request users to reach out to bank.)

Corporate card users in this bank are getting duplicate transactions due to change of unique id available in the transaction file downloaded from the bank website. We contacted bank regarding this issue and bank has responded that this issue will be fixed only around Q2/Q3 quarter. No further updates from the bank. Please request users reporting duplicate transactions to reach out to bank.

4. Synchrony Bank OptimizerPlus (FI ID : 10779) : Error code 105 (ETA - Changing the ETA from August 10th to August 31st - Fix for this issue has been postponed)

FI has introduced one time pass code in their authentication process and our connections to this bank is failing due to that. We are working with the bank to have a service link to get the account details.

5. Connection to the banks supported by one of the provider is failing (FI ID : Listed below) : Error code 102/126 (ETA - First week of Sep)

Connection to a set of banks serviced by one of the service provider is failing with status code 102/126. This is occurring after the recent change in the login process of the bank. We are analyzing the login process to check support through our program. Following are the list of FIs affected,

• 20593 Education Personnel FCU (Danville, IL)
• 5641 Prestige Community Credit Union
• 21913 Hastings FCU(Hastings, NE)
• 20578 Aurora Schools FCU (Aurora, CO)
• 4697 Point West CU
• 5324 Telcomm CU
• 21908 Hancock FCU (Findlay, OH)

6. Avant Loans (FI ID : 31831) : Error code 103 (Issue ID #1375) (ETA - August 26th)

Enhancements are needed in our test environment to test the connection with this bank. Deployment for this is scheduled for August 19th.

7. Square (FI ID : 25707) : Transactions missing and Eror code 105 (ETA - Yet to be decided)

Bank has introduced one time passcode in their login process. This is reulting in connection failure. We are working with the bank to get this issue resolved.
Aug 8, 15:07 PDT
Aug 14, 2016

No incidents reported.

Aug 13, 2016

No incidents reported.

Aug 12, 2016
Completed - The scheduled maintenance has been completed.
Aug 12, 23:50 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 11:30 PDT
Scheduled - Intuit AppConnect will be temporarily unavailable due to planned maintenance.
Aug 12, 11:19 PDT
Resolved - Issues with Sandbox have been resolved.
Aug 12, 00:41 PDT
Investigating - We are currently investigating intermittent issues on Quickbooks sandbox companies.
Aug 11, 23:35 PDT